Customer: Kilimall Platform
Delivery Time: 3-7 days
Destination: Nairobi, Kenya
Service: Air freight door to door service; Overseas warehouse
Kilimall.co.ke is Kenya's largest online shopping mall. It launched in July 2014 with the mission to become the No.1 e-commerce platform in Africa.
It serves a rapidly growing retail customer base, offering products across various categories including phones, computers, clothing, shoes, home appliances, books, healthcare, baby products, personal care, and much more.
The large volume of orders created significant pressure on logistics operations, requiring goods to be pre-stocked in local warehouses to ensure timely delivery to customers.
CHOICE provided Kilimall with a customized logistics solution tailored to their needs:
Kilimall praised CHOICE for their efficient logistics solutions, saying: "CHOICE has been instrumental in helping us meet our delivery commitments to customers. Their overseas warehouse in Nairobi has significantly reduced our delivery times, and their air freight service ensures that we can quickly restock popular items. We've seen a notable improvement in customer satisfaction since partnering with CHOICE."