Customer: COB
Goods: Tiles and other articles
Delivery Time: 28 days
Destination: Kenya
Service: Sea freight FCL shipping and COC inspection
COB had no previous experience with FCL shipping. As their business volume was increasing rapidly, they decided to ship two containers of their own goods to Kenya.
They were not familiar with the customs clearance procedures in both China and Kenya, and their former customs clearance agent required them to handle the COC inspection themselves.
1. Goods were purchased from different suppliers in Foshan.
2. Part of the goods were located in Guangzhou.
3. Item numbers were disorganized, making it difficult to pass the COC inspection.
4. The client had returned to Africa and couldn't handle the situation in person.
1. We coordinated with the suppliers and instructed them to send the goods to specific locations, then consolidated them for inspection.
2. We arranged pick-up service for the inspector, enabling them to complete the inspection in one day.
3. We properly prepared the packing documentation to ensure the goods passed the COC inspection smoothly.
4. CHOICE's Kenya office assisted with local customs clearance and provided after-sales support to ensure the shipping process was completed successfully.
The inspection was completed on the same day as loading, and the client didn't need to handle any of the issues themselves. They were impressed with CHOICE's comprehensive service and efficient handling of the entire process.